Product Details

What are the different types of wig caps?

Constant innovation in technology allows for increasingly wearable and comfortable wigs. The base of any wig is referred to as a cap. The hair is attached to the wig cap using a variety of techniques to achieve different looks. On most wigs, hair is attached in 'wefts'. These are strips of hair doubled over and sewn closely together in long strands. Others are hand tied for the most natural movement. If you like to wear your hair swept away from your face, lace front wigs are the best option. If you like parting versatility, we recommend full lace wigs and 13x6 full lace wigs.

How do I store my wig?

The best way to store your wig is on a wig stand. Not only does this help prevent your wig from becoming tangled or flat between wearing, it also helps to maintain your wigs style and shape. Ideally, your wig should be stored in a clean, dry place, away from dust and sources of high heat or flame. If you do not have a wig stand always store your wig turned inside out and place it in a Silk bag or similar.

Can I cut my wig?

Of course! A little trim is usually hassle free. However, if you are considering restyling or thinning your wig, we highly recommend you take your wig to an experienced hairstylist who will advise you or do this for you.

Can I Sleep With My Wig?

Yes, it is possible to sleep in a wig or toupee, but it is important to note that they will wear out quicker. This is for two reasons. Firstly, the time of use will be almost double (worn for 24 hours a day rather than 12 hours every 24). The second reason is friction – the hair will rub on the pillow during sleep. Anyone who wishes to sleep in their wig, we suggest you use a silk or satin pillowcase to reduce friction and allow the hair can move more smoothly on the pillow. If you own a long-haired wig, we suggest wearing the hair up to keep the hair from tangling during the night.

Can I Swim Wearing My Wig?

Even though we know that many of our clients don’t follow this advise, we suggest not to swim with your wig on. There are two reasons for this: chlorinated and salt water damage and fade the hair (particularly in combination with exposure to the sun).

Do You Lighten/Bleach the Knots?

Yes. Our ready to wear wig products have been Pre-bleach knots and Pre-cut Lace.

Shopping

How do I pay for an order?

A: To pay for your order on www.glamourhair.com, follow the steps below:
1) Choose the length/ density/ lace/ color for your item, then click 'Add to Cart'.
2) Go to the cart page and click the "Check Out" or 'after Pay button
3) After payment is finished, wait for the order confirmation page turns out.

What types of payment do you accept?

A: We accept the following payment methods:
PayPal, Credit Cards: Visa Card, MasterCard, and American Express, Western Union. We firstly recommend you use

Why did my payment fail?

A: If your payment for an order has failed, please check it is not due to the following situations:

Card security code failed Please note that an incorrect card security code could cause payment failure.

Card security code is the short numeric code on the back of your credit card. Please verify that you have entered the correct card security code and try again.

Insufficient fund If you meet the insufficient fund error log when you make payment by credit card, please make sure that you have sufficient funds in your account and that payment for your order does not exceed your credit limit. Please also make sure you have used a Visa or MasterCard personal credit card to finish payment, because at present debit card or business card is unable to be supported.

Exceed limit Please make sure the order amount does not exceed your credit card limit. Or the payment is unable to go through smoothly.  

How can I track my order?

A1: Here is how you track your order:

Log into MY ACCOUNT to view the status of your order Track your shipment by using the tracking number provided to you once your item(s) have been shipped, you cannot track your order before it been shipped.

If you don’t know what your track number is or if you' re having difficulty tracking your package, pls feel free to contact our customer service department for assistance.

A2: If paid with Klarna, you can manage all your payments via Klarna App or get help from Klarna Customer Service

When will you send out the order?

A: Standard processing time is between 24 hours. We do not process on the weekends or holidays. Processing times are NOT included in the delivery time. Please plan accordingly.

How do I change address?

A: Any address or order change request will be considered but not guaranteed. Please note that we can help you modify your order BEFORE shipment. Once your package shipped, we will not be able to change anything.

Can i cancel the order?

 Yes, if you want to change or cancel the order, please send email to us glamourhair019@gmail.com BEFORE shipment.

What should I do if I did not receive a confirmation email?

A: If you have not received a confirmation email about your order, you may have registered your email incorrectly or the email might be in your spam folder.

How long will the order take to arrive?

A: Generally, it will take 3-8 working days to deliver.

We kindly suggest you to check our Shipping Policy, or contact our customer service before purchasing.

Why does it shows my package delivered but it hasn't?

A: Packages might be delivered to your mail box or signed by your neighbors. We suggest you check in your mail box and with your neighbors first. Or you can check with the shipping company with your tracking number and your ID card. If you still cannot find your package, please contact our Customer Service: glamourhair019@gmail.com

Where are your items sent from?

A: Products will be sent by our China factory directly.

Do you offer a wholesale discount for bulk order?

Yes, we do. Please contact our customer service to enjoy a higher discount.

Can this hair be Iron-flat & Curled & Dyed?

Our virgin human hair can be dyed and iron-flat, iron flat, plz don't exceed 150ºC, or the hair will be destroyed. Also, the hair will come back to its natural wavy after you wash it or iron-flat.

Shipping Methods

From USA

CAN in-stock orders will be shipped from our MONTREAL, CANADA warehouse.
1. Free shipping: Shipping time / 3-5 working days by Post Canada.
2. Express Shipping (value$350): Shipping Time / 1-3 working days.

International

International orders will be shipped from Chinese warehouse

  1. Free shipping (value$500):

Main shipping methods: DHL, UPS, FEDEX.

Time:5-7 working days to arrive with regular free shipping.